📝 STORE INFO/FAQ
☆ GENERAL INFO
- Does the store accept all kinds of currency?
Yes, the conversion to your currency is automatic at checkout.
- Do you ship to x country?
Probably yeah, you'll find list of countries at checkout! Some places might just take a lot longer to reach than others.
- Does the checkout form double check for me if I put in the right address/made spelling mistakes?
No, so please write your address as clearly as possible, I can't manually double check every single address so most times they're printed as-is and if the address is wrong or incomplete, your order might not be delivered.
If I notice something strange with your addresses I will contact you, so keep an eye on your emails!
- I want to send in my order with a made up name like "Mr Funny", can I do that?
Please don't do that, I don't find it funny and it just makes me anxious that the order will not be delivered (here in Italy if the mailman can't find your name on the intercom, the order will be lost).
You don't need to use your deadname, but use something the mailman will be able to find you by. I also have to write it in a customs form if you're not in the EU so it needs to sound like a real name.
If you only put initials or name only, I might have to email you to change it and if you don't respond your order won't be shipped until you do or refunded eventually.
- Is my address required if I just buy a digital PDF?
It's not, I just need a valid email, but the site always requests an address by default.
- Is the phone number required?
I don't personally need it but the program I use to ship orders does.
If your country *does* require a phone number to be printed anywhere let me know at checkout!
☆ ORDER INFO
- What is a "preorder" item?
Preorder is a time during which I decide how many of a certain item to order, the item is then produced and sent to me by the manufacturer, once I receive it I can send it to you! If your order includes preorder items and regular items, they will all be shipped together once available! Preorder/manufacturing time may vary
- Can I modify/cancel my order?
If your order isn't shipped yet, you can send me an email if:
- you want to add something else to your order without being charged for shipping twice
- you'd like me to edit your delivery address/other info
- you wish to cancel your order before it's shipped (I can't refund paypal/stripe transfer fees so think carefully before placing an order)
- I always respond to this kind of emails asap so if I don't respond within a couple of days it means I haven't seen it, please send again!
- Is tracking included in the shipping?
No, my country doesn't do tracking for the mail service I use, but I don't get almost any lost orders! [delivery times]
I hope you enjoy my products, thanks for your support! ❣